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Every product has a Product Life Cycle. Products reach an end of life due to factors such as technology innovation, hardware maturity and market demand.
This document lays out EditShare’s End of Life process and also lists our hardware and software platforms that are either End of Life or in the process of transitioning through the End of Life process cycle.
This version of the document supersedes all previous versions that relate to End of Lie.
Last official date to buy the respective product or order the product, service or subscriptions through EditShare point-of-sale mechanisms.
Last official date to open a ticket for support on the respective product.
The date for when a product is being officially retired by EditShare and is at the end of the product life cycle. It is at this point when it is no longer worked on by the EditShare R&D organization.
EditShare warrants the EditShare-branded hardware product and accessories contained in the original packaging (“EditShare Product”) against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of FIVE (5) YEARS from the date of original purchase by the end-user purchaser (“Warranty Period”). EditShare’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
EditShare understands that End of Sale and End of Life milestones have the potential to impact any products in the field. EditShare has documented a set of general policy guidelines as follows:
Please work with your Inside Sales and Regional Support Manager for questions regarding a specific customers’ hardware or software.
End of Support for Geevs software is defined as two years of bug fixes, maintenance releases, or patches for critical bugs when reported via Editshare Support. Customers on an EditShare support agreement will have access to these updates.
After the second year, EditShare may provide bug fixes, and/or software patches to maintain compatibility with FLOW2020 and 2021 at the time the issue is reported. Customers may be required to install a newer software version of FLOW Geevs to receive any of the above continued software support. Customers on an EditShare support agreement have access to these FLOW updates. Customers without a support agreement for FLOW should contact their sales representative in order to obtain one.
Compatibility between Geevs and FLOW is expected to be maintained through FLOW 2021 (approximately September 2021).
The Geevs application is based on the Microsoft Windows version 7 operating system – only Enhanced Security Updates are available for purchase from EditShare. No other OS upgrades are planned by Microsoft at this time.
The Geevs hardware warranty is valid for 5 years from the original date of sale of the system assuming a continuous active support agreement has been in place between the customer and EditShare.
Customers seeking EditShare’s alternative solutions to SDI ingest including multicam based studio workflows have a migration path for improved functionality via FLOW and its associated baseband ingest solutions.
Customers interested in channel playout and news solutions have multiple options with our partnership with Imagine, or our VBOX product lines.
Please reach out to your EditShare sales representative or channel partner to discuss Geevs trade-in options.
|Product Name||End of Sale||End of Support||End of Life||Replacement|
|Field||Dec 1st, 2019||Jan 17th, 2020||Jan 17th, 2020||EFS 200|
|Field 2||Dec 1st, 2019||Jan 17th, 2020||Jan 17th, 2020||EFS 200|
|Field 2 Expansion||Dec 1st, 2019||Jan 17th, 2020||Jan 17th, 2020||EFS 200|
|XStream ST||Dec 1st, 2019||Jan 17th, 2020||Jan 17th, 2020||EFS 200, 300 or 450|
|XStream HT||Dec 1st, 2019||Jan 17th, 2020||Jan 17th, 2020||EFS 200, 300 or 450|
|Energy||Dec 1st, 2019||Jan 17th, 2020||Jan 17th, 2020||EFS 200, 300 or 450|
|Ultra||Dec 1st, 2019||Jan 17th, 2020||Jan 17th, 2020||EFS 200, 300 or 450|
|Geevs GE2-HDP22||Dec 1st, 2020||Dec 1st, 2021||Dec 1st, 2022||FLOW / VBOX|
|Geevs GVS-HDP22+||Dec 1st, 2020||Dec 1st, 2021||Dec 1st, 2022||FLOW / VBOX|
|Geevs GVS-HDP44||Dec 1st, 2020||Dec 1st, 2021||Dec 1st, 2022||FLOW / VBOX|
|Geevs GVS-HDP44+||Dec 1st, 2020||Dec 1st, 2021||Dec 1st, 2022||FLOW / VBOX|
|Software Version||End of Sale||End of Support||End of Life||Replacement|
|V6.x.x||Dec 1st, 2019||Jan 31st, 2020||Jan 31st, 2020||V7.x.x or 2020.x|
|V7.x.x||Dec 1st, 2019||Jan 31st, 2021||Jan 31st, 2021||2020.x or 2021.x|
|2020.x||Dec 31st, 2020||Dec 31st, 2021||Dec 31st, 2022||2021.x or 2022.x|
|2021.x||Dec 31st, 2021||Dec 31st, 2022||Dec 31st, 2023||2022.x or 2023.x|
|FLOW Standalone||March 2022||March 2022||March 2022||EFS 200|