Details
November 15 – 17 2022
09:30am – 5:00pm (2:00pm on 17th)
EditShare Basingstoke offices
Clifton House, Bunnian Pl, Basingstoke RG21 7JE
Save Your Seat
Description
You asked.. we’re delivering! Join us in November for your regional Channel Partner Training Event. This milestone worldwide training will feature two and half days packed with vital information and hands-on training, giving you everything you need for your business to excel with EditShare!
It’s also a fantastic opportunity to spend time with our team and your peers where we can explore new avenues to grow our business together.
The agenda includes:
DAY 1:
Product
- Product Portfolio
- Product strategy
- Roadmap
- Technical partners like Cinedeck, Helmut, Audimus & Mobius
Sales
- How to sell recurring revenue – Cloud, SRs, subscription
- The Partner Program – Portal, MDF, Pricebook
- What differentiates EditShare
DAY 2:
Demos/Solution Selling
- How to set up a virtual machine
- What makes a good demo
- Questions to ask
- Demo/POC request process
Service and Support
- Service and support processes
- First-line support, troubleshooting
- Raising tickets
- Generating logs
- Escalation process
DAY 3:
Service and Support
- Installation and Commissioning
- Test and verification
- System health-checks/maintenance
- Training schedules and certification
